Policies
Privacy Policy
Last updated: March 2026
Information We Collect
When you visit lilhottie.com.au or make a purchase, we may collect the following information: your name, email address, shipping address, phone number, and browsing data (pages visited, time on site). Payment information is processed securely by Shopify and is not stored on our servers.
How We Use Your Information
We use your information to fulfil and ship orders, communicate order updates and delivery notifications, send marketing emails (only with your consent), improve our website and product offerings, and respond to customer enquiries.
Cookies & Analytics
We use cookies and similar technologies to enhance your browsing experience. This includes Google Analytics (GA4) for site performance insights, Meta Pixel for advertising measurement, TikTok Pixel for campaign tracking, and Shopify analytics for store performance. You can manage cookie preferences through your browser settings.
Third-Party Services
We share information with trusted third parties solely to operate our business. These include Shopify (hosting and payment processing), shipping and logistics partners, and email marketing platforms. We do not sell your personal information to third parties.
Data Security
Your data is protected using industry-standard security measures including SSL encryption across our entire site. Our payment processing is handled by Shopify, which is PCI DSS compliant.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise any of these rights, please contact us.
Email Marketing
We only send marketing emails to customers who have opted in. Every email includes an unsubscribe link. We respect your inbox and will never share your email address with third parties for marketing purposes.
Children's Privacy
Our website and products are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective upon posting to this page. We encourage you to review this policy periodically.
Questions about your data? Get in touch or email us at hello@lilhottie.com.au.