Policies
Returns
If she's not the one, send her back. No drama.
30-Day Returns
We offer a full 30-day return policy from the date of delivery. If you're not completely happy with your Lil Hottie, you can return her for a full refund.
Conditions
- Item must be in original condition and packaging
- Heat bottle must be in original condition
- Heating unit must be undamaged
- Charging cable must be included
How to Return
Email us at hello@lilhottie.com.au with your order number and reason for return. We'll send you a return shipping label within 24 hours.
Refund Timeline
Once we receive and inspect your return, refunds are processed within 3-5 business days to your original payment method.
Questions? Get in touch.
