Returns

30-Day Returns

We offer a full 30-day return policy from the date of delivery. If you're not completely happy with your Lil Hottie, you can return her for a full refund.

Conditions

• Item must be in original condition and packaging
• Heat bottle must be in original condition
• Heating unit must be undamaged
• Charging cable must be included

How to Return

Email us at hello@lilhottie.com.au with your order number and reason for return. We'll send you a return shipping label within 24 hours.

Refund Timeline

Once we receive and inspect your return, refunds are processed within 3-5 business days to your original payment method.